Help
Troubleshooting
Resolve most common issues via troubleshooting
Account problems
Why can't I login to my Account from the App?
Error: "Eurosport is not offered in your country" . Why?
Why can't I login to my Account from the website?
Subscribed via iTunes, but can't log in
Subscribed via Google Play, but can't log in
Payment taken, but can't access service
Payment issues
Can't complete payment. Why?
Device issues
View videos in full screen on mobile
Stuck on a loading screen on mobile device
Picture and sound
Why can't I watch Eurosport in Ultra HD on my computer?
On Demand videos unavailable
Only get sound, no picture on AppleTV
My Live feed is skipping
Connection problems
I received a "Server error" message. What can I do?
