General terms applicable to all Eurosport Passes.
Your right to cancel. This section applies to all Eurosport Passes purchased directly from us.
You have the right to cancel your purchase of a Eurosport Pass, and receive a full refund without giving any reason, any time up to 14 days (“cooling off period”) from the later of: (a) the date of purchase; (b) the date of delivery (for a Eurosport Pass that is redeemed using a voucher code we send you); or (c) receipt of this notice.
If you wish to cancel your purchase during your cooling off period, you must inform us (Dplay Entertainment Limited, Chiswick Park Building 2, 566 Chiswick High Road, London W4 5YB, help@eurosport.servicemail24.com) of your decision to cancel your subscription and provide us with your name, e-mail address and order reference number (which can be found in your purchase confirmation email). You may use the model cancellation form provided below, but it is not obligatory.
To meet the cancellation deadline, you must send the communication concerning your exercise of the right of to cancel before the cancellation period has expired.
Effects of cancellation within the cooling off period
If you cancel your subscription within your cooling off period, we will reimburse to you all payments received from you, without undue delay and in any event no later than 14 days from the day on which you informed us about your decision to cancel your subscription. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Model cancellation form
Please complete and return this form only if you wish to cancel your subscription within the first 14 days.
— To: Dplay Entertainment Limited, Chiswick Park Building 2, 566 Chiswick High Road, London, W4 5YB, England, help@eurosport.servicemail24.com
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*)contract for the provision of the following service (*),
— Ordered on (*),
— Order reference number
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) (only if this form is notified on paper),
— Date
(*) Delete as applicable