Help
Troubleshooting
Resolve most common issues via troubleshooting
Account problems
Why can't I login to my Account from the App?
Error: "Eurosport is not offered in your country" . Why?
Why can't I login to my Account from the website?
Payment taken, but can't access service
Payment issues
Can't complete payment. Why?
Device issues
View videos in full screen on mobile
Stuck on a loading screen on mobile device
Picture and sound
Why can't I watch Eurosport in Ultra HD on my computer?
On Demand videos unavailable
Only get sound, no picture on AppleTV
My Live feed is skipping
Connection problems
I received a "Server error" message. What can I do?
